In order to make a hired tester order, you must agree to the following Terms of Service.
Panel Terms of Service
1. Personally identifiable information
You may not request any data that could identify a specific individual during any stage of a Maze, including the request to sign an NDA.
This includes their name, address, contact details, date of birth, or any proof of identity.
It is your responsibility to preview your maze and ensure that participants can complete the test.
You should verify that any conditional logic is correct and that the test can be completed on all device types you're targeting in your test.
Credits are not refundable due to a test error, even if test results are unusable because of that error.
Participation is limited to the individual maze for which you ordered testers.
You cannot request testers to take part in any tasks outside Maze or link to another maze, survey, or test.
4. Screening questions
We do not currently allow screening questions.
If your study contains any qualifying questions, you will still be charged a credit. These should direct testers to the Thank You screen to allow them to complete the test.
You cannot target participants below the age of 18 years old.
6. Sensitive material
Please do not include any content which might be offensive, illegal, harm the safety of, or violate the rights of testers.
Still need help?
If you have any questions or concerns, please let our Support team know — we'll be happy to help!