When viewing your Billing page, you may come across the following message:
Billing details are not available for your team
If you're seeing this message, that means that you're seeing the Billing page for a team that doesn't have available billing details for you. This could be:
- A Free personal team belonging to a different user
- An Organization plan team
Maze users can belong to multiple teams. Each team is a dedicated workspace with different projects, members, and billing.
Solution
To clear this message and see your billing, make sure the correct team is selected. To do so, click the drop-down in the upper left corner and select the relevant team.
If you're on the Organization plan, please contact your Customer Success Manager or Support with any billing questions.