Interacting with Clips on mobile devices
Screen recording is not supported on mobile devices. As a result, Maze detects when your testers are using a mobile device, and skips testing for those users.
Your mobile testers will be prompted to allow/deny audio and camera recording. Screen sharing will automatically appear as disabled.
When viewing the results for testers on mobile, we display the screens in the path taken by the tester. You will not see the actual interactions. This is not a true screen recording, since those are not supported.
In such cases, you will see the following messaging in the Results page:
Tester screen is being simulated This tester was on mobile. Prototype screens are being displayed without interactions.
Still need help?
If you have any questions or concerns, please let our Support team know — we'll be happy to help!