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Account & billing

Adjust your personal account settings & manage your plan

Billing and invoices

  • Downloading your invoices/receipts
  • Updating your card and billing details
  • Removing unused seats
  • Can I pause my subscription?
  • How do I cancel my subscription?
  • How do I reactivate my subscription?
See all 7 articles

Personal settings

  • Changing the email address on your Maze account
  • Editing your email preferences
  • Referring someone to Maze
  • Maze Lab
  • How to delete your account
  • Why do I see an "Email already used" error when updating my email address?
See all 8 articles

Plans and pricing

  • How do I upgrade my team?
  • Can I switch between annual and monthly billing?
  • Usage limits: Viewed responses & Reach emails sent
  • Buying credits for recruiting testers
  • Why are my available plans and features different than what's listed publicly?
  • Do you offer special conditions for startups?
See all 8 articles
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