Laura Cunha

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Activity overview

Latest activity by Laura Cunha
  • Laura Cunha created an article,

    Sharing Clips recordings

    Sharing Clips recordings is a great way to share key customer insights with your team and stakeholders. This guide walks you through the steps for sharing individual clips, as well as highlight ree...

  • Laura Cunha created an article,

    AI FAQs

    Maze uses artificial intelligence (AI) to build features that elevate your experience with the Maze platform. Maze doesn’t build or train its own AI models.The Maze AI features fall under two separ...

  • Laura Cunha created an article,

    How to test multiple flows using a single Figma prototype

    It’s only possible to import one prototype per maze. This is important to remember when testing different prototype flows in Maze. For example, when using a variant comparison block or several prot...

  • Laura Cunha created an article,

    How can I calculate CSAT in Maze?

    Customer Satisfaction (CSAT) scores are a vital KPI that provide insights into customers’ overall satisfaction with your product, service, or experience. Measuring CSAT tells you how well you meet ...

  • Laura Cunha created an article,

    Hiring panel participants for interview studies (Beta)

    You can hire panel testers for your interview studies. Maze's moderated testing panel is powered by Respondent, which gives you access to a vast and diverse pool of research participants. This arti...

  • Laura Cunha created an article,

    End-to-end moderated sessions with in-app conferencing

    Simplify and optimize your interview studies with our fully integrated video conferencing experience. Key features: Automatic uploads: If you enable recording, interview recordings are immediately...

  • Laura Cunha created an article,

    Testing websites without the Maze snippet

    Generally, we recommend installing the Maze snippet so that you can take full advantage of the features of the Website Test block. However, in certain cases where the website test block can’t be us...

  • Laura Cunha created an article,

    Supported Clips permissions

    Maze Clips are the easiest way to capture short audio, video, and screen recordings of asynchronous user tests, without having to schedule and run live moderated research sessions. This article wal...

  • Laura Cunha created an article,

    Setting up participant screening logic

    If you're on the Organization plan, screeners allow you to qualify or screen out testers directly within Maze. Screeners are supported both in unmoderated mazes and in Interview Studies.  Each scre...

  • Laura Cunha created an article,

    Panel participant sourcing, consent process & terms of service

    Maze uses third-party providers for its panel features.  Maze partners with Prolific and Cint for for unmoderated panel testing. The panel participants aren’t Maze employees. Consent from panel par...