Sean Kinney

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Articles

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  • Thank You Screen

    Every maze ends with a Thank You Screen. It’s a nice opportunity to appreciate your testers for their time and feedback, and link to your website or a different page, if necessary. You can customiz...

  • Updating your card and billing address

    If you need to update the card details or billing address used for your purchases on Maze, follow the guidance in this article. Once complete, all future subscription charges for your account will ...

  • Why am I getting an "Invalid mission path" error when I try to launch my maze live?

    Overview When you launch a maze live, we run one last validation check to make sure that the test doesn't have any issues that might impact your tester experience. If there is an issue, we will pre...

  • Downloading your invoices/receipts

    Your subscription invoices can be downloaded directly from your Maze account by the team owner or an admin. In this article: Before you start How to download subscription receipts Edit invoice det...

  • Why can't I find all screens from my prototype in Maze?

    Maze allows you to conduct user testing with the prototypes you've already imported. If you've imported your prototype but are missing screens, these steps may help you resolve the problem. Problem...

  • How to duplicate a maze

    Duplicating creates a new maze with the same missions, descriptions, and expected paths you've previously set. You can duplicate draft and live mazes. To create a duplicate copy of a maze: Open yo...

  • Why can't I reuse the last screen in a path?

    Overview The last screen of a path shouldn't be reused during any path. When the last screen of a path is reused in a path, you'll get a message to remove the screen from the path or change your la...

  • Importing a Figma prototype

    If you use Figma to design and build your prototypes, you can import them into Maze to test your designs with users. Collect actionable design and usability insights to build better products. Simpl...

  • Creating a Maze-ready Figma prototype

    To take advantage of the fast and efficient testing provided by Maze, we recommend optimizing your Figma prototype before importing it into Maze. This ensures shorter loading times and decreased pa...

  • Refreshing your prototype in Maze

    Unless your team is part of the live prototype embed closed beta and this feature is enabled, Maze doesn't automatically resync your prototype as you make changes in your prototyping tool. Instead,...