FAQ

In addition to skipping questions, testers also have the option to stop a mission task at any moment. This helps them move on in the maze, even if they don't reach a success screen. The Stop task b...

Overview If you enter an email address that is currently being used by another Maze account, you will see the following error: Your information hasn't been updated: Email already used Solution If ...

Interactive components is a feature developed by Figma that allows users to create interactions between variants in a component set. Please refer to Figma's documentation to learn more. By using in...

Why does Maze occasionally offer different plans and pricing to some users? Like many software companies, Maze occasionally releases revised pricing as an experiment to help ensure that we're prici...

Overview If you opt to log in to Maze using a Google account, we link your Maze account to that Google account and disable email changes and password reset emails. If you need to change your email ...

Background When you import a Sketch file, we're expecting you to use a prototype URL and we import all interlinked screens within that prototype. If you haven't yet defined a prototype for your Ske...

Effective January 1, 2022 we will discontinue support for testers using Internet Explorer. After this date, we cannot guarantee that Maze will work with Internet Explorer, and will not address prob...