FAQ
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Using Figma's Interactive Components feature with Maze
This document references a new Figma feature that is in early access which will allow you to use interactive componen...
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Why are my available plans and features different than what's listed publicly?
Why does Maze occasionally offer different plans and pricing to some users? Like many software companies, Maze occasi...
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How do I cancel my subscription?
All Maze subscriptions renew automatically either monthly or annually, depending on the billing option you selected w...
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How do I change my email address in Maze if my account is linked to Google?
Overview If you opt to log in to Maze using a Google account, we link your Maze account to that Google account and di...
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Changing the email address on your Maze account
Updating your email address To change the email address associated with your Maze account: Log in to your Maze accou...
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Why are screens missing from my Sketch prototype?
Background When you import a Sketch file, we're expecting you to use a prototype URL and we import all interlinked sc...
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Why am I getting a "This is not a Sketch prototype" error when importing my Sketch prototype?
Background When importing your Sketch prototype, we check the initial screen in the prototype for hotspots. If we don...
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Browser requirements
Effective January 1, 2022 we will discontinue support for testers using Internet Explorer. After this date, we cannot...