Troubleshooting
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How to create a Maze-ready Figma prototype
To take advantage of the fast and efficient testing provided by Maze, we recommend optimizing your Figma prototype be...
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Why can't I reuse the last screen in a path?
The last screen of a path shouldn't be reused during any path. When the last screen of a path is reused in a path, yo...
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Why is the fixed footer not displaying correctly in my maze test?
Problem Figma is a powerful tool that allows you to create responsive designs, but since Maze allows you to test on d...
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Why am I seeing a "Large frames" error when I import my Figma prototype?
Overview We use Figma's prototype embed feature when loading Figma prototypes so that your prototypes render exactly...
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Why am I seeing a "File is too large" warning when I import my Figma prototype?
Overview We use Figma's prototype embed feature when loading Figma prototypes so that your prototypes render exactly ...
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Why am I seeing a "Multiple pages" warning when I import my Figma prototype?
Overview We use Figma's prototype embed feature when loading Figma prototypes so that your prototypes render exactly ...
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Make sure ‘Anyone with the link’ is selected in your sharing settings: Why am I seeing this error when I try to import my Figma prototype?
Overview If the permissions for your Figma prototype and file are not set to Anyone with the link, the prototype won’...
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Why am I getting an "Invalid mission path" error when I try to launch my maze live?
Overview When you launch a maze live, we run one last validation check to make sure that the test doesn't have any un...
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Why am I getting a "Missing page" error when I try to launch my maze live?
Overview When you launch a maze live, we run one last validation check to make sure that the test doesn't have any un...
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Why am I getting an "Invalid blocks" error when I try to launch my maze live?
Overview When you launch a maze live, we run one last validation check to make sure that the test doesn't have any un...
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Why am I getting a "Duplicated pages" error when I try to launch my maze live?
Overview When you launch a maze live, we run one last validation check to make sure that the test doesn't have any un...
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Known limitations of our integration for Adobe XD
In October 2020 we released our integration for Adobe XD. We welcome your feedback regarding the experience! As of th...
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Why can't I find all screens from my prototype in Maze?
Maze allows you to conduct user testing with the prototypes you've already imported. If you've imported your prototyp...
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Fixed elements in Sketch prototypes
Maze currently doesn't support fixed elements for Sketch prototypes. If you have fixed elements, you'll need to do th...