• A/B testing (or split testing) your prototypes with Maze

    Split testing, also known as A/B testing, is a method of testing two variations of a design to see which one performs better. You can perform split testing with your prototype using Maze. With spli...

  • Adding parameters to your maze URL

    Maze allows you to record custom metadata on individual sessions by adding parameters to your maze URL. Use cases Parameters can be used for: Tester identification. If you already know who your te...

  • Using the Maze PWA to test on mobile and tablet

    If you want to test your prototype on a mobile or tablet device, the Maze PWA allows you to offer your testers an immersive testing experience. In this article, you'll learn what a PWA is and how t...

  • Getting started with Reach

    Reach is Maze's tester management tool where you can build and manage a database of testers, and create segments to save and directly send mazes as targeted campaigns. Drive stronger relationships ...

  • What languages does Maze support for testing pages?

    When sourcing testers from us using our hired tester panel, all test participants are English-speaking. If you need to test in another language, you must source your own testers, or use a third-par...

  • Understanding your card sorting results

    As testers complete your live maze, you will start seeing insights on the Results dashboard.  The results data for card sort blocks is organized in two tabs: Cards and categories: Drill down resu...

  • What is the similarity matrix?

    The similarity matrix evaluates the relationship between pairs of cards in a card sort. It is based on the percentage of participants who sorted any 2 cards into the same category. The most closely...

  • What is the agreement matrix?

    The agreement matrix clusters cards under each category based on their highest agreement rates. The agreement rate is the percentage of users who placed a card in a certain category in a card sort....

  • Interacting with tests where Clips are enabled

    Maze Clips are the easiest way to capture audio, video, and screen recordings of asynchronous user tests, without having to schedule and run live moderated research sessions. This article walks you...

  • Exporting a CSV from various tools to populate your Reach database

    To get started with Reach, you need to import testers from other systems such as Google Sheets, Notion, Mailchimp, or local spreadsheets from Excel or Numbers. We've gathered some resources here to...

  • Importing your contacts into Reach

    Reach is Maze's tester management tool where you can build and manage a database of testers, and create segments to save and directly send mazes as targeted campaigns. In this article: Limits Impo...

  • Adding, editing, and deleting participants from your Reach database

    Reach is Maze's tester management tool where you can build and manage your own database of testers, and create segments to save and directly send mazes as targeted campaigns. In this article: Add ...

  • Filters & Segments in Reach

    Segments are saved filtered views that allow you to target specific tester groups more quickly and precisely in your Reach database. Applying a filter Click the Filter button to filter down the lis...

  • Managing campaigns in Reach

    With Reach, you can send mazes as campaigns directly to the segments you've created. You can do this in two ways: Send a campaign to a segment from Reach Send a campaign to a segment from your maz...

  • Setting up a custom email domain in Reach

    If your team is on the Organization plan, you have the option to send Reach campaigns from a custom email domain owned by you, instead of the @mazetesting.com default.  In this article: Adding a n...

  • How many testers do I need?

    When you test your maze with users, you might be asking how many testers you need. We recommend you test each maze with twenty users or more to get valid results. Variability between users’ perform...

  • Testing with multiple users on the same device

    Maze allows only one testing session per tester device by default. However, you can test with multiple users on the same device with one simple feature. This may be useful for you when doing guerri...