• Exporting your results

    You can easily download data for your maze results. In this article: Download the data from your entire maze as a CSV file Download mission outcome results Save an image of a tester’s full session...

  • How your Usability Score is calculated

    The usability scores in your maze report are not intended as an interpretation of the design, but as a way to measure the ease of use of the screens, missions, and maze. The usability score is an e...

  • Open card sorting results

    Open card sorting is a paid plan feature. In an open card sort block, testers group cards into categories they create and name. This more flexible approach works well in the early stages of a proje...

  • Closed card sorting results

    In a closed card sorting block, testers group cards into categories you've predefined. This method works well at later stages of a project, as it allows you to evaluate whether already established ...

  • Finding Clips data in the results dashboard

    Maze Clips are the easiest way to capture audio, video, and screen recordings of asynchronous user tests, without having to schedule and run live moderated research sessions. This article walks you...

  • Maze results

    As testers complete your live maze, you will start seeing insights on the Results dashboard. If you haven't sent your maze live yet, or if you've disabled Tester Tracking in your link options, no i...

  • A guide to click heatmaps in Maze

    Click heatmaps give you insight into your testers' behavior in your prototype screens. In this article: What are click heatmaps in Maze? Aggregated heatmaps vs. tester heatmaps Filtering the infor...

  • Exporting Clips recordings

    Maze Clips are the easiest way to capture audio, video, and screen recordings of asynchronous user tests, without having to schedule and run live moderated research sessions. It is possible to view...

  • Your maze reports

    In this article: What is a maze report? How do I get access to the report? What's included in the report? Report introduction Usability Score Results for each block What is a maze report? Your ma...

  • Hiding and showing blocks in reports

    Overview Sometimes you may realize that a particular block from your maze doesn't really tell a particularly compelling story. You might not have gotten any actionable insights from the responses, ...

  • Show/hide Open Question responses in your report

    The responses you collect with an Open Question are available for you to see in your results. To select the responses you want to display in your report: Open your maze results. Select an Open que...

  • Commenting and collaborating on your maze reports

    Overview Commenting is an important method for collaborating within Maze. Commenting on reports enables you to discuss your findings, raise questions, explore solutions, and engage with stakeholder...

  • Understanding your questions results

    For Multiple Choice, Opinion Scale, and Yes/No questions, you can view aggregated results at the top, and scroll down to the bottom to see the individual responses. For Open Questions, you can rea...

  • Understanding your mission results

    For every mission in your maze, Maze gives you results at the path, tester, and screen level. Success rate Paths taken by testers are aggregated based on the mission outcome: Direct Success: Teste...

  • What is the agreement rate?

    The agreement rate is the percentage of users who placed a card in a certain category in a card sort. Single card agreement rate The single card agreement rate is the percentage of users who decide...

  • How to delete a testing session

    Before you start You will not see the option to delete a test session if you're only a viewer on a project owned by another individual Deletion of test sessions is permanent and cannot be undone. ...