Maze supports the browsers listed in this article.
Please note that these browser requirements apply only to Maze. There may be additional browser requirements for the design tool used to build your prototype.
Requirements
Browsers
Maze supports all modern web browsers on desktop and mobile devices for the participant experience on t.maze.co:
- Firefox
- Edge
- Chrome
- Safari
Internet Explorer (IE) isn’t supported when creating and editing mazes or using the application on app.maze.co.
Plugins
Maze doesn’t require that your participants install any plugins or apps.
Figma prototype requirements
We use the Figma engine to render imported Figma prototypes. This means that, in prototype tests, browser support is handled by Figma. To learn more, please see Figma’s browser support article.
Of note, Figma doesn’t support IE. This means that testers won’t be able to open Figma-based mazes with Internet Explorer.
Known browser issues
| Brave |
We are working on getting approved to avoid issues with this browser. For now, testers will have to use another browser, or manually set maze.co as an approved website. |
| Safari |
When viewing Clips recordings, Safari can only preview recordings from tests that have been made in Safari. This happens because Clips recorded in Chrome, Firefox, or Edge are saved in Webm format, which Safari doesn’t support. Why am I seeing a “Video file not supported by current browser” error? |
| Safari |
Due to an ongoing issue, Figma prototypes may sometimes not load in the prototype preview when using Safari. Why’s my Figma prototype not loading in the prototype preview in Safari? |
Still need help?
If you have any questions or concerns, please let our Support team know — we'll be happy to help!