• Changing the user name on your Maze account

    To change the name associated with your Maze account: Hover over Settings () at the bottom left corner of the side navigation, and click Personal settings. Under 'About you', enter the new First...

  • Changing the email address on your Maze account

    Before you start If you've linked your account to Google, you won't be able to update your maze email address. Learn more: How do I change my email address in Maze if my account is linked to Googl...

  • Editing your email preferences

    To update your email preferences: Hover over Settings () and open Personal Settings (app.maze.co/settings). Navigate to Email Preferences. To choose the emails you want to receive from Maze, toggl...

  • Referring someone to Maze

    If you know someone who might benefit from using Maze, you can invite them to sign up using your referral link, and earn some hired tester credits in return. How does it work? Simply share your ref...

  • How to delete your account

    If you would like to permanently delete your Maze account and all teams owned by it, please reach out to our Support team. Please note that, to protect the security of your account and your data, t...

  • Why do I see an "Email already used" error when updating my email address?

    Overview When updating your email address in your Personal Settings, you may run into the following error: Your information hasn't been updated: Email already used This happens if you've entered a...

  • How do I change my email address in Maze if my account is linked to Google?

    If you opt to log in to Maze using a Google account, we link your Maze account to that Google account and disable email changes and password reset emails. Therefore, if you need to change your emai...

  • Does Maze support multi-factor authentication (2FA/MFA)?

    Maze doesn't currently support multi-factor authentication (MFA) or two-factor authentication (2FA). If this is a requirement for your team, please let us know! As an alternative, Organization plan...