Personal settings

  • Changing the email address on your Maze account

    Before you start If you've linked your account to Google, you won't be able to update your maze email address. Learn more: How do I change my email address in Maze if my account is linked to Googl...

  • Editing your email preferences

    To update your email preferences: Hover over Settings () and open Personal Settings. Navigate to Email Preferences. To tweak the emails you want to receive from Maze, toggle on or off each of the ...

  • Referring someone to Maze

    If you know someone who might benefit from using Maze, you can invite them to sign up using your referral link, and earn some hired tester credits in return. How does it work? Simply share your ref...

  • How to delete your account

    If you would like to permanently delete your Maze account and all teams owned by it, please reach out to our Support team. Please note that, to protect the security of your account and your data, t...

  • Why do I see an "Email already used" error when updating my email address?

    Overview If you enter an email address that is currently being used by another Maze account, you will see the following error: Your information hasn't been updated: Email already used Solution If ...

  • How do I change my email address in Maze if my account is linked to Google?

    Overview If you opt to log in to Maze using a Google account, we link your Maze account to that Google account and disable email changes and password reset emails. If you need to change your email ...

  • Does Maze support multi-factor authentication (2FA/MFA)?

    Maze doesn't currently support multi-factor authentication (MFA) or two-factor authentication (2FA). If this is a requirement for your team, please let us know! As an alternative, Organization plan...