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Deleting participant data in Maze Interview Studies

Monica Owen
  • Updated

Delete a session

Deleting an individual session permanently removes all data associated with it—participant details, recordings, transcripts, and learnings.

Here’s how you do it:

  1. Open the study page.
  2. On the Session page, open the More options (•••) menu in the top right corner.
  3. Click Delete session.
    maze-interviews-delete-participant-session.jpg
  4. Click Delete to confirm.

Delete a recording

Deleting a recording permanently removes its associated transcript and learnings.

Here’s how you do it:

  1. Open the study page.
  2. On the Session page, hover over the media player and click the Delete recording button. 
    maze-interviews-delete-recording.jpg
  3. Click Delete to confirm.

Delete a study

Deleting a study permanently erases all data associated with it—namely summaries, recordings, and transcripts for all participants.

To delete an interview study:

  1. Next to the study you want to delete, click the More menu (•••) and select Delete from the drop-down. 
  2. To confirm, click the Delete button.
    maze-interviews-delete-study.jpg

What do I do if I'm a participant and I want my data deleted?

If you are a research participant and would like to request deletion of your data, please contact the researcher who conducted your study directly and provide your participant ID. You can obtain your participant ID from your research provider (such as Prolific, User Interviews, or other platforms).

Once you've made this request, the researcher will need to contact our support team at help@maze.design to initiate the deletion process for your session.

Please note that while we can share the request, researchers are not obligated to delete participant data, and we cannot enforce data deletion on their behalf.

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