Maze Clips are the easiest way to capture short audio, video, and screen recordings of asynchronous user tests, without having to schedule and run live moderated research sessions.
In this article:
Who can use this feature
- Clips are available for users on a paid plan.
- Users on the Starter plan aren't able to make Clips settings mandatory for participants.
All about Clips
For a deeper dive into Clips, check out the following articles:
- Enabling Clips on a draft maze
- Interacting with tests where Clips are enabled
- Finding Clips data in the results dashboard
- Sharing links to Clips recordings and highlight reels
- Exporting Clips recordings
- Troubleshooting Clips errors
Limitations
- Screen recording isn't supported on mobile devices natively. Learn more
- You can use a Live Mobile Test (Beta) in conjunction with the Maze Participate mobile app to record on a mobile device.
- If your maze includes a live website test and has Clips with screen recording enabled, participants will be asked to share their entire screen, so that the recording can continue once they open the task on the website. Participants won't be able to continue if they only share the browser tab or window. Due to technical constraints, this check is only performed on Chrome and Safari. If testers use a different browser, such as Firefox, they won't be warned about sharing the entire screen, which may result in the website test not being visible.
- Transcripts of the recordings aren't currently supported. If you're on the Enterprise plan, there's a workaround using Maze Interview Studies.
Supported Clips permissions
| Block type | Viewport | Audio | Video | Screen |
| Prototype test | Desktop | |||
| Mobile Browser | - | |||
| Maze Participate Mobile App (Beta) | ||||
| Website test | Desktop | |||
| Mobile Browser | - | |||
| Maze Participate Mobile App (Beta) | ||||
| Other blocks | Desktop | |||
| Mobile | - | |||
| Maze Participate Mobile App (Beta) |