• How do I upgrade my team?

    Upgrading your team will increase your project limit and give you access to paid features. In this article: Where can I learn more about the existing plans and pricing? Can I try Maze only for a m...

  • Can I switch between annual and monthly billing?

    When should I opt for annual vs. monthly billing? A yearly commitment is a convenient option for reducing the frequency of payments and administrative hassle. It’s not a good fit if you know that y...

  • Why are my available plans and features different than what's listed publicly?

    Why does Maze offer different plans and pricing to some users? Like many software companies, Maze sometimes releases revised pricing as an experiment to help ensure that we’re pricing Maze in a way...

  • How much do tester credits cost?

    Credits are the currency used on Maze to source participants from our panel to use on different projects. Value is calculated per session, and rate varies by study type and recruitment targeting. Y...

  • Does Maze offer a discount for universities and students?

    We don’t have a dedicated educational plan. However, we offer students, faculty, and staff at educational institutions/programs a 50% discount for 3 months on the Starter plan. To get the discount,...

  • Does Maze offer a discount for non-profits?

    We don’t have a dedicated plan for non-profits/charities. However, we offer eligible institutions a 50% discount for 12 months on the Starter plan. To get the discount, contact our Support team wit...