• How do I upgrade my team?

    Upgrading your team will increase your project quota and give you access to paid features. In this article: Where can I learn more about the existing plans and pricing? Can I try Maze only for a m...

  • Can I switch between annual and monthly billing?

    When should I opt for annual vs. monthly billing? A yearly commitment is a convenient option for reducing the frequency of payments and administrative hassle. However, it's not a good fit if you kn...

  • Why are my available plans and features different than what's listed publicly?

    Why does Maze occasionally offer different plans and pricing to some users? Like many software companies, Maze occasionally releases revised pricing as an experiment to help ensure that we're prici...

  • How much do credits cost?

    Credits are the currency used on Maze to source test participants from our panel.You can buy credits for your account to order testers from the Maze panel whenever you need them. You'll do this eit...

  • Do you offer special conditions for startups?

    We created the Maze Startup Program to help startups collect insights from ideation to launch and make informed product decisions. The program offers eligible startups the first 6 months of the Sta...

  • Does Maze offer a discount for universities and students?

    While we don't have a dedicated Educational plan, we do offer students, faculty, and staff at educational institutions/programs a 50% discount for 3 months on the Starter plan. Please get in touch ...

  • Does Maze offer a discount for non-profits?

    While we don't have a dedicated plan for non-profits/charities, we do offer eligible institutions a 50% discount for 12 months on the Starter plan. To get the discount, please get in touch with our...