In a closed card sorting block, testers group cards into categories you've predefined. This method works well at later stages of a project, as it allows you to evaluate whether already established terminology and structures are intuitive to your users. Learn more about creating closed card sort tests here: Have testers categorize information using Card Sorting
As testers complete your live maze, you will start seeing insights on the Results dashboard.
This article shows you how to interact with your closed card sort results. To learn more about card sort results, check out this article: Understanding your card sorting results
When viewing your maze results, you will see the average agreement for each of the categories.
If you expand the category, you'll see which cards have been sorted into that category, the single card agreement rate for each of those cards, and how many people sorted each card into that category (frequency).
This can be a powerful insight into how your testers think. In the example screenshot below, we can easily see that all testers identified "Beef Stroganoff", "Chicken Breasts with Cream Sauce", and "Lamb Chops" as a Main. On the other hand, only 1 tester put "Cauliflower Soup" and "Grilled Oysters" in that category. Other cards, such as "Avocado Quesadilla", had mixed results, which may suggest a need for further research.
Category display options
Show raw results: Displays the original results collected from the testers, without automatic grouping. For instance, if 3 testers sorted cards into the "Snacks" category, this category will appear 3 times, each displaying the cards for each tester.
The Cards tab lists all cards used in the card sort block and their respective average agreement.
If you expand each card, you'll see the categories it has been sorted into, the agreement rate for each of those categories, and how many people sorted the card into that category.
This can help you make informed decisions. In the example screenshot below, we see that "Avocado Quesadilla" has, on the surface, a lower agreement rate. However, more than half of the testers identified that card as "Appetizers".
The agreement matrix groups cards under each category based on their highest agreement rates. It gives you a visual representation of how often cards appeared in each category. Learn more
The similarity matrix evaluates the relationship between pairs of cards. It gives you insight into which cards were most frequently grouped together. Learn more