Open Question blocks allow you to ask in-depth, exploratory questions.
Additionally, Team and Organization plan customers can harness the capabilities of GPT-4 and enable AI-generated follow-up questions to dig further into participants’ initial answers, and to analyze the overall sentiment and themes.
In this article:
Adding an Open Question block
To add an Open Question to your maze:
- Open your draft maze, or create a new one.
- In the blocks list, click Add block, then select an Open Question block from the drop-down.
- Type your Question. Optionally, add extra details in the Notes.
- If needed, show users an image while asking a question. Maze supports GIF, PNG, and JPG files. The maximum image size is 5mb. Learn more about using images alongside your questions
- If you want the AI assistant to ask up to 3 additional questions to explore participants' answers, toggle Follow-up on answers.
- If needed, enable conditional paths based on participants' responses to this block.
You can see how this block will appear to testers on the right-side Preview panel.
Learn more about previewing your mazes
AI-generated follow-up questions (Team and Organization plans)
Enable follow-up questions
After adding your Open Question block, enable Follow-up on answers to generate up to three additional follow-up questions, based on each tester’s initial response.
This allows you to delve further into answers, and unveil insights that might otherwise have remained hidden.
How confident can I be about the quality of the AI-generated follow-up questions?
Previewing your follow-up questions
On the Preview panel on the right-hand side, you can test how the follow-ups will appear to testers.
After entering your question, click Simulate answer to have the AI assistant generate an answer the same way a tester would.
The option to simulate an answer is also available in the maze preview.
Learn more about previewing your mazes
Testers always have the option to skip AI-generated follow-up questions.
Supported languages
The initial question in the block isn't translated; it's displayed as you wrote it in the builder. If participants answer in a different language, the follow-up question(s) will reflect the language of that first answer.
In the results, the conversation summary and themes appear in the language of your initial question. The participants' answers appear in their original language.
GPT-4 supports English as its primary language. It also handles other languages well, as it was trained on a variety of multilingual internet text, although its capabilities in each language may vary.
Generally, it performs best in languages with more extensive training data. For less widely spoken languages or those with less available training data, performance might not be as strong or nuanced. We recommend previewing and testing to confirm that the block performs well in your desired language.
It supports text generation and understanding in various languages, including but not limited to: Arabic, Chinese (Simplified and Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazilian and European), Romanian, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, and Vietnamese.
The exact number of supported languages can change as OpenAI continues to update and improve GPT-4. Future updates may enhance its capabilities in existing languages or add support for new ones.
Learn more in OpenAI’s official documentation
Results & reporting
To learn more about your open-question results, check out the following articles:
Still need help?
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