Open Question blocks allow you to ask in-depth, exploratory questions.
Additionally, Team and Organization plan customers can harness the capabilities of GPT-4 and enable AI-generated follow-up questions to dig further into participants’ initial answers, and to analyze the overall sentiment and themes.
In this article:
Adding an Open Question block
To add an Open Question to your maze:
- Open your draft maze, or create a new one.
- In the blocks list, click Add block, then select an Open Question block from the drop-down.
- Type your Question. Optionally, add extra details in the Notes.
- If needed, show users an image while asking a question. Maze supports GIF, PNG, and JPG files. The maximum image size is 5mb. Learn more about using images alongside your questions
- If you want the AI assistant to ask up to 3 additional questions to explore participants' answers, toggle Follow-up on answers.
- If needed, enable conditional paths based on participants' responses to this block.
You can see how this block will appear to testers on the right-side Preview panel.
AI-generated follow-up questions (Team and Organization plans)
Enable follow-up questions
After adding your Open Question block, enable Follow-up on answers to generate up to three additional follow-up questions, based on each tester’s initial response.
This allows you to delve further into answers, and unveil insights that might otherwise have remained hidden.
Previewing your follow-up questions
On the Preview panel on the right-hand side, you can test how the follow-ups will appear to testers.
After entering your question, click Simulate answer to have the AI assistant generate an answer the same way a tester would.
The option to simulate an answer is also available in the maze preview.
Testers always have the option to skip AI-generated follow-up questions.
The initial question in the block isn't translated; it's displayed as you wrote it in the builder. If participants answer in a different language, the follow-up question(s) will reflect the language of that first answer.
In the results, the conversation summary and themes appear in the language of your initial question. The participants' answers appear in their original language.
GPT-4 supports English as its primary language. It also handles other languages well, as it was trained on a variety of multilingual internet text. This includes data in Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Korean, etc.
While it can generate text in languages other than English, its proficiency and accuracy may vary in different languages. We recommend previewing and testing to ensure the block performs well in your desired language.
The exact number of languages GPT-4 supports can vary as OpenAI updates and improves the model. They've been working on expanding language support; future updates may bring increased proficiency in additional languages. Please refer to OpenAI's official documentation for the most up-to-date information on language support.
Results & reporting
To learn more about your open questions results, check out the following articles:
See how results and reporting look like in this demo report.
Still need help?
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