Credits are the currency used on Maze to source test participants from our panel. One credit equals one response from a participant. You can buy credits from a bundle, or directly when recruiting testers on the live maze page.
You can buy credits for your account to order testers from the Maze panel whenever you need them. When purchased, credits are added to your balance, and you can use them across all your projects and maze tests.
In this article:
Purchasing credits
How much do credits cost?
You can buy credits in batches of 50, 100, 250, 500, and 1000. The price of credits gets cheaper the more you buy. If you need more than 1000 credits, please let us know.
How many credits do I need?
The number of credits you need depends on how many participants you need to test. One credit will give you one tester.
We recommend testing with at least 20 testers to have statistically relevant results. Learn more here: How many testers do you need?
How do I buy credits?
- Log in to Maze and make sure the relevant team is selected in the drop-down at the top.
- Access the Credits page (app.maze.co/credits) on the bottom left corner of your dashboard.
- Select the credit package you want and click Buy.
- Enter your card details and click Buy this bundle to confirm your purchase.
The purchased credits will be added to your account balance. You'll now be able to use the credits to order testers for all your projects and mazes.
What payment options do you accept?
We accept all major debit/credit card types.
How can I get an invoice for my credit purchase?
If you need an invoice for a credit purchase, please get in touch with our Support team.
Credit balance
Do these credits expire?
No, the credits you purchase never expire. You can use them at any time, for all your mazes.
How do I check how many credits I have?
To check your credit balance:
- Log in to Maze and make sure the relevant team is selected in the drop-down at the top.
- Access the Credits page (app.maze.co/credits) on the bottom left corner of your dashboard.
- Your credit balance will be displayed at the top of the Credits page.
Using your credit balance
If you have credits in your credit balance, they will be automatically deducted when placing a tester order.