Roles and Permissions

With a paid Maze subscription, you can assign roles and permissions based on team member responsibilities. Learn how to assign and change roles in your team

Currently, there are 4 available roles for users in a paid Maze team:

• Owner: The sole person who’s responsible for the overall team and can request sensitive actions like upgrading, downgrading, or deleting the team.
• Admin: Users who can help with billing, manage user roles, and use Maze to build studies. Admins also have access to additional Team Settings not available to Editors, including the Control panel, Usage metrics, Plan management, and Security settings.
• Editor: Users who can use Maze to build and launch tests. Editors can access Team Settings for connected websites, integrations, and campaigns, but cannot manage billing, members, workspaces, or account-level settings.
• Collaborator (Enterprise plan only): Users who are invited to view individual projects but otherwise don’t consume a seat in the team.

What Admins can do that Editors cannot

While Owners, Admins and Editors share most day-to-day capabilities in Maze, Owners and Admins have shared additional access to team and account management:

• Add, update, and remove members and roles — Owners and Admins can invite new team members, change roles, and remove users from the team.
• Create and delete workspaces — Owners and Admins can manage workspace structure across the team.
• View and update billing information — Owners and Admins can access plan details, update payment information, and download invoices.
• Purchase credit bundles — Owners and Admins can buy additional credits for hiring panel testers.
• Access the Control panel — Owners and Admins can configure account-level controls not available to Editors.
• View Usage metrics — Owners and Admins can see team-level usage data from Team Settings.
• Manage Security settings — Owners and Admins can access and configure security options for the team.

Note: SSO and SCIM provisioning

If your team uses SSO (Single Sign-On) or SCIM provisioning, member management may work differently depending on your setup. When SCIM is enabled, adding, updating, and removing members and roles is typically handled by your identity provider rather than within Maze — meaning these actions may not be available directly in Maze even for Admins and Owners. If you're unsure how your team is configured, check with your IT or identity provider administrator.

Role permissions

	Owner	Admin	Editor	Collaborator
Upgrade, downgrade, and reactivate subscriptions		-	-	-
Remove credit card information (this option is only available if the paid subscription is inactive)		-	-	-
Ask for a team to be deleted		-	-	-
Transfer ownership of a team		-	-	-
Add/update and remove members and roles			-	-
Create/delete workspaces			-	-
View/update billing information			-	-
Download invoices			-	-
Purchase credit bundles for hired testers			-	-
Access Control panel			-	-
View Usage metrics			-	-
Manage Security settings			-	-
Create/delete/view projects				-
Create/edit/delete/view mazes				-
Create interview studies				-
Hire panel testers for an individual maze				-
Create and edit themes				-
Export results data				-
Export report PDF				-
View team members				-
Add/remove project collaborators				-
Review and comment blocks in the Build mode
Copy share link for published mazes
View results and reports

Still need help?

If you have any questions or concerns, please let our Support team know — we'll be happy to help!