Managing your team

To access your team settings, hover over Settings (

In this article:

• Team management
• People
• Billing
• Connected websites
• Integrations
• SSO

Team management

Create a new team

To create a new team, please follow the steps in this article: How to create a team

Change the team name and icon

To rename your team and change the team icon, please follow these steps: Updating your team name and icon

Change the team owner

A team owner may transfer ownership as needed under the Team settings. Learn more here: Transfer ownership of your account to another team member. If the team owner has left the company associated with the Maze team, please reach out to our Support team for assistance in getting account ownership transferred.

People

Add and remove members

To add members to your team, please refer to this article: How to invite team members. Learn more about the available permissions for each role

To remove members, check out Removing team members

Enable/disable domain capture

Domain Capture makes your team more easily accessible to employees that sign up with your company's email domain.

Learn more about consolidating your team's accounts with Domain Capture

Change roles

To change the role of a team member, check out Assigning and changing roles

Billing

Upgrade your team

To upgrade your team to a paid plan, check out this article: How do I upgrade my team?

Please note that a team can only be upgraded by its owner.

To re-upgrade after a cancellation, please follow the steps in this article: How do I reactivate my subscription?

Update your card details

If you need to update your card information, see: How to update your billing information

Download your invoices

Your subscription invoices can be downloaded directly from your Maze account by the team owner or an admin. Invoices are not sent automatically by email.

Learn more about downloading your invoices/receipts

Cancel your subscription

All Maze subscriptions renew automatically either monthly or annually, depending on the billing option you selected when upgrading. 

If you want to cancel your paid subscription, please contact our Support team. Learn more here: How do I cancel my subscription?

Connected websites

In order to add an in-product prompt or run a live website test, you need to connect your website to Maze. You’ll do this by installing a unique tracking code that allows Maze to run these features on your website.

Learn more about installing the Maze snippet on your website

Integrations

Amplitude

The Amplitude integration in Maze allows you to target in-product prompts to specific user groups (i.e. cohorts).

Learn more about the Amplitude integration

Slack

The Maze integration for Slack allows you to get real-time updates in a Slack channel of your choice whenever someone completes mazes within a project.

Learn more about the Slack integration

SSO

Single Sign-On (SSO) allows your team to authenticate using a single identity provider (IDP) (e.g. Okta, Azure, OneLogin...) for your organization. 

Maze offers SSO as a feature for Enterprise plan customers who require their team members to log into Maze using their own identity provider.

Learn more about setting up SSO for your team

Still need help?

If you have any questions or concerns, please let our Support team know — we'll be happy to help!