Maze is a continuous product discovery platform used by product teams to collect and consume user insights across the entire product development cycle.
With solutions for both unmoderated and moderated product research, participant recruitment, reporting, and sharing, Maze enables everyone to run great research, make better product decisions, and scale insights company-wide.
For more information, visit maze.co and follow @mazedesignhq.
Not sure where to start? This article offers a high-level view of everything you can do in Maze.
Create an account
Sign up to create a free Maze team.
When you sign up, you'll receive a verification email. Click on the verification link in your email to verify your account. This step is required to activate your Maze account.
Go to maze.co/pricing to learn more about the features included in each plan
Define your research approach
There are two main approaches to user testing: moderated and unmoderated. Both methods have benefits and disadvantages. Choosing the right approach depends on various factors, and isn’t always a clear-cut decision.
What is a study?
A study is a unit of research in Maze. Studies can be unmoderated (mazes) or moderated (interview studies).
The plan you’re subscribed to determines the number of studies you can set live. Learn more about the available plans and features at maze.co/pricing
Unmoderated research: Create your first maze
A maze is a succession of unmoderated tasks and/or questions that you send to participants for them to complete.
For a step-by-step guide on how to create your first maze, please see: Creating and setting up your first maze
Moderated research: Set up your first interview study
Maze Interview Studies allows your team to schedule user interviews, as well as streamline the analysis and sharing of insights. Interview Studies are an Organization plan feature.
To learn more, please see: Getting started with Interview Studies
Additional resources
- Disco Conf: A journey into discovery, design, and research by Maze
- Question Bank
- Maze Guides
- Maze YouTube channel