Not sure where to start with Maze? Follow this step-by-step guide and learn how to:
- Create a Maze account
- Create your first project
- Create your first maze
- Set options for your maze
- Preview your maze
- Send your maze live to start testing
- Tweak your maze link options
- Analyze your test results
- Get a test report
- Do more with Maze
- Additional resources
Step 1: Create an account
Sign up to create a free Maze team.
When you sign up, you'll receive a verification email. Click on the verification link in your email to verify your account. This step is required to activate your Maze account.
You can learn more about the features included in each plan here: maze.co/pricing
Step 2: Create a project
After signing up, you will be taken to your projects dashboard. To start testing, you need to create a project. Projects act like folders, where you can add multiple mazes.
For more details on how to create a project, check out this article: Creating a project
Step 3: Create your maze with blocks
A maze is a succession of tasks and/or questions for testers to complete. For more details on how to create your first maze, please see this article.
We add these tasks, questions, and any other extra screens using blocks. Read our short guide to all maze block types.
Step 4: Set maze options
You have a few options available for customizing your maze. To learn more, check out this article: Options for your maze
Step 5: Preview
Previewing a maze is a great way to ensure your test flows nicely, and that your users are seeing what you want them to see.
Once you send your maze live, you won't be able to edit it. Testing it beforehand will help ensure you and your team are completely happy with the content and performance.
To preview your maze:
- Open a maze draft, or create a new maze, to see the Maze Builder.
- Click on the Preview button in the top right corner.
This will allow you to see how your testers will experience your maze without recording any data.
Step 6: Start testing
When you're happy with your maze, click Start Testing in the top right corner. This will send your maze live and create a unique link that you can share with your testers. You'll also be able to hire testers from our panel.
Before publishing your maze, make sure you test it extensively until you're completely happy with the content and performance, as you won't be able to edit it once you start testing. We don't allow editing a live maze to avoid misleading results based on the changed variable(s).
If you need to edit a live maze, you must duplicate it, make the changes, send it live again, and share the new link with your testers.
Once your maze is live, you can start testing it with people. There are different approaches to get your maze tested:
- Copy your link: Share a link to your maze via your own channels.
- Send Reach campaign: Email your participant database. Learn more
- Hire from our Panel: Recruit testers from our panel. Learn more
Step 7: Set link options
There are two options for your maze link. To access these options, click Copy your link on the live maze page.
- Tester tracking: Record every interaction your testers perform with your maze. It might be useful to toggle off this option when sharing your live maze internally (to coworkers or friends for example) and you don't want those interactions to be recorded.
- Unique session: Allow only one unique session per tester device. Disable this option to test with multiple users on the same device (e.g. during a guerrilla testing session).
Step 8: Analyze results
When testers begin testing your maze, you will start seeing the results in your dashboard in real-time. You can access your results on the live maze page.
Learn how to access and read your test results using this guide: Understanding your results
Step 9: Get your maze report
In addition to your results, Maze automatically creates a report for you to review and share with your colleagues, executives, and stakeholders. A report is created for every maze tested with at least one participant.
Learn more here: Your maze reports
Step 10: Do more with Maze
You can also use Maze to:
- Hire testers from our panel
- Capture audio, video, and screen recordings of your user tests
- Manage and send tests to your own contacts database
Bonus: Additional resources
- Maze Video Tutorials
- Maze 101 Guide
- Question Bank
- Maze Community Events
- Disco Conf 2022: A journey into discovery, design, and research