Security

  • Where can I learn more about security measures at Maze?

    Keeping your data safe is important to us. Learn more in maze.co/security  Trust report You can find our Trust Report in compliance.maze.co. The report continuously monitors Maze's infrastructure...

  • Where does Maze store data?

    Maze’s platform and infrastructure are hosted on Amazon Web Services (AWS) in the United States (us-east-1). To learn more: compliance.maze.co for complete information on security and compliance a...

  • Is Maze SOC2 certified?

    We hold ourselves to our own high standards, as well as those established by the industry. We maintain SOC 2 Type II certification (Security). You can find the report at compliance.maze.co. To lear...

  • Allowing Maze access to Figma

    When importing a Figma prototype for the first time, you'll see the following authorization screen: Maze would like to access your account Why is Maze asking for this data? The Figma integration h...

  • AI FAQs

    Maze uses artificial intelligence (AI) to build features that elevate your experience with the Maze platform. Maze doesn’t build or train its own AI models.The Maze AI features fall under two separ...

  • Maze's use of AI models and your privacy

    Maze uses artificial intelligence (AI) to build features that elevate your experience with the Maze platform. In this article: Which AI models/providers does Maze use? How’s participant data used?...

  • Why do I see a “We couldn’t access your camera and microphone” warning?

    What’s Maze? If you see this screen, that means that someone has shared with you a survey or interview invite in Maze, a product research platform. For more information on Maze, visit maze.co or f...

  • Why do I see a “personal data” warning before starting a maze?

    What’s Maze? If you see this screen, that means that someone has shared with you a survey or interview invite in Maze, a product research platform. For more information on Maze, visit maze.co or f...