Maze uses artificial intelligence (AI) to build features that elevate your experience with the Maze platform.
Maze doesn’t build or train its own AI models.
The Maze AI features fall under two separate categories, powered by the respective providers:
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Features that use OpenAI’s GPT large language model (LLM) for intelligent data processing
This includes features such as Open Questions with follow-ups, Themes, and AI suggestions. -
Features powered by Rev AI's automatic speech recognition (ASR) for voice-to-text transcriptions
This includes Interview Studies.
Maze features using AI are labeled with a badge () to signal when users are interacting with AI services.
Frequently asked questions
Maze's use of AI models and your privacy
How confident can I be about the quality of the AI-generated follow-up questions?
How do the Maze AI features handle non-English languages?
Where can I learn more about security measures at Maze?
Still need help?
If you have any questions or concerns, please let our Support team know — we'll be happy to help!