• Recruiting hired testers from the Maze panel

    There are different ways you can have your maze tested: you can share the maze link with your own participants, or hire testers from the Maze panel. This article covers sourcing testers from the Ma...

  • Available targeting filters when recruiting testers from the Maze panel

    The Maze panel is powered by Prolific and Cint. To learn more about the participants, please see Prolific's and Cint's documentation. You can select the following screening criteria: Basic: Count...

  • Active participants in hired tester orders

    When ordering testers from the Maze panel, you will see an estimation of the available active participants. This is the number of participants on the panel with the characteristics you’ve specified...

  • Language requirements in hired tester orders

    If you're on the Organization plan, you have access to various filters that target panel testers by language, including primary language, language fluency, earliest language in life, and more. Lear...

  • Buying credit bundles for recruiting testers

    Credits are the currency used on Maze to source participants from our panel to use on different projects. Value is calculated per session, and rate varies by study type and recruitment targeting. Y...

  • Maze length limits for panel orders

    There’s no hard limit to the number of blocks a maze can have. However, it’s only possible to hire panel testers for mazes with a maximum estimated length of 30 minutes. This limitation is in place...

  • Estimating the incidence rate for panel orders

    Organization plan customers can filter out unqualified participants using the Screener block. If you’ve added a screener to your maze, you’ll need to provide an incidence/qualification rate estimat...

  • Stopping a hired test order

    Tester orders do not stop automatically. They will stay active until the number of testers you've selected has completed your maze.In some cases, you might want to stop a hired tester order before ...

  • How can I become a tester on the Maze panel?

    The Maze panel is powered by Prolific and Cint. To learn more about the participants, please see Prolific's and Cint's documentation. If you're interested in signing up as a tester, please see prol...

  • Can I use a card with SCA or 3DS to purchase hired tester credits?

    SCA (Strong Customer Authentication) and 3DS (3D Secure) are security protocols used to authenticate online transactions. Generally, Maze supports cards with SCA and 3DS. However, there are some ca...

  • Reporting a hired tester

    When recruiting testers from Maze, the quality of test results you receive is our biggest concern. Our goal is to ensure that you get results quickly and that you can trust the results to make info...