Credits are the currency used on Maze to source participants from our panel to use on different projects. Value is calculated per session, and rate varies by study type and recruitment targeting.
You can buy credits from a bundle, or directly when creating a panel order.
Learn more about purchasing credits
Credit pricing
You can order between 1 and 250 testers for individual mazes.
It’s also possible to purchase credit bundles at app.maze.co/credits:
- 50 credits: USD$250
- 100 credits: USD$500
- 500 credits: USD$2500
Unmoderated mazes
For unmoderated mazes without custom screening, 1 credit equals 1 study response from a participant. If the maze includes a Screener block, 3 credits equals 1 response from a participant.
Credits aren’t dependent on the number of blocks in the maze—i.e. the cost is the same if your maze has 5 or 10 blocks.
It’s only possible to hire panel testers for mazes with a maximum estimated length of 45 minutes. This limitation is in place to guarantee that participants are compensated fairly for their time. Learn more about the maze length limits for panel orders
Moderated interview studies
For interview studies, credits aren’t dependent on interview duration. Instead, they’re priced based on the type of participant.
The price is all-inclusive of screener questions and incentives:
- 25 credits for B2C (business-to-consumer)
- 45 credits for B2B (business-to-business)
Please note that the moderated panel is currently in beta testing. The features and pricing may be subject to change.
How many testers do I need?
The number of testers you need depends on the type of research you're running. We recommend testing with at least 20 testers for unmoderated studies and 5–10 for moderated studies.