Adding/inviting users to a team

You can add people to your team based on their roles and responsibilities. New members can be invited using their email addresses.

In this article:

• Who can add team members?
• Adding members
• Removing a team member
• Troubleshooting

Who can add team members?

Only the owner or an admin can add members to the team.

Adding members

Adding people requires different steps, depending on whether you’re on a free or paid team, or have SSO enabled:

• Add a team member to a paid team
• Add a team member to an SSO-enabled team
• Add a team member to a free team
• Buy extra seats on your paid team

Add a team member to a paid team

To add a team member:

1. Hover over Settings () in the bottom left corner, and click Team Settings.
   
   
2. In the ‘Team Info’ panel, scroll until you see the Team Members list.
3. Enter the email address of the person you want to add. You can enter multiple email addresses, separated by an Enter or a comma.
4. Click Send invite to send the user an invitation email to join the team.
5. If needed, click the drop-down to define their role.
   
   
6. The invited member will appear as “Pending” on the members list.
   

The invited member will receive an invitation email in their inbox.

Once they click Join [team] on that email, they’ll become a member of the team.

Add a team member to an SSO-enabled team

If your organization has SSO enabled, it’s not necessary to take additional steps to manually add users to the team.

Simply assign the user access to Maze in the identity provider. Make sure to share the organization ID with them, as they’ll need it to log in.

Add a team member to a free team

Free teams can add unlimited members free of charge. To add team members to a free team:

1. Log in to your Maze account and ensure the relevant team is selected in the drop-down in the top left corner.
2. Hover over the profile icon at the bottom left corner, and click Team Settings.
3. In the ‘Team Info’ panel, scroll until you see the Team Members list.
4. Enter the email of the person you want to add, separated by an Enter or a comma.
5. Click Invite to send the user an invitation email to join the team.
6. The user will appear as “Pending” on the members’ list.

The invited member will receive an invitation email in their inbox.

Once they click Join [team] on that email, they’ll become a member of the team.

Add extra seats

To add more seats:

1. Log in to your Maze account and ensure your paid team is selected in the dropdown in the upper left corner.
2. Hover over Settings () in the bottom left corner, and click Team Settings.
3. In the ‘Team Info’ panel, scroll until you see the Team Members list.
4. Enter the email of the person you want to add, separated by an Enter or a comma.
5. Click Invite to send the user an invitation email to join the team.
6. The user will appear as “Pending” on the members’ list. If needed, click the drop-down to define their role.
   

The invited member will receive an invitation email in their inbox.

Once they click Join [team] on that email, they’ll become a member of the team.

Remove an invite or a team member

To learn how to revoke a pending invitation or remove someone from your team, check out Removing team members

Troubleshooting

• Why am I seeing a “Payment failed” error when adding team members?
• Why am I seeing a “Verification failed” error when adding team members?

Still need help?

If you have any questions or concerns, please let our Support team know — we'll be happy to help!