Team settings

  • Switching between teams

    Maze users can belong to multiple teams. Each team is a dedicated workspace with different projects, members, and billing. To switch between teams (for instance, from your personal space to your Or...

  • Consolidate your team's accounts with Domain Capture

    You may notice that employees can still create personal accounts in Maze, outside of your team. This may result in company work being scattered across different accounts, without visibility or cont...

  • Assigning and changing roles

    Overview If you're on a paid Maze subscription, you can assign roles and permissions based on team member responsibilities. Currently, there are 4 available roles for users in a paid Maze team: O...

  • Creating a team

    Create a centralized team workspace for easier collaboration. How to create a new team Log in to your Maze account. Click the team selection drop-down in the upper left corner. Click + Create new...

  • Managing your team

    In this article: Team management People Billing Team management Create a new team To create a new team, please follow the steps in this article: How to create a team Change the team name and icon...

  • Updating your team name

    You can rename your existing team at any time. To do so:  Log in to your Maze account and select the relevant team. Hover over the profile icon at the bottom left corner, and click Team Settings. ...

  • Adding or changing your team icon

    You can customize your team icon to make it more easily recognizable. To add or update your team logo: Log in to your Maze account and select the relevant team. Hover over the profile icon at the ...

  • Changing the owner of your team

    Transferring a paid team to a different team member At the moment, it is not possible for you to transfer the ownership of a paid team to a different member on your end.If you need to change your ...

  • Adding/inviting users to a team

    You can add people to your team based on their roles and responsibilities. New members can be invited using their email addresses. To invite a collaborator to an individual project, check out this ...

  • Roles and Permissions

    With a paid Maze subscription, you can assign roles and permissions based on team member responsibilities. Currently, there are 4 available roles for users in a Maze Team: Owner: The sole person w...

  • Installing the Maze snippet on your website (Beta)

    In order to add a live website block or an in-app widget, you need to connect your website to Maze. You’ll do this by installing a tracking code that allows the Maze widget to work on your website....

  • Removing team members

    An owner or admin can remove users who no longer need access to your team. How to remove a member To remove users from your team: Log in to your Maze account and ensure your team is selected in th...

  • How to delete a team

    Deleting your team If you need to delete a team, please reach out to our Support team. For security reasons, this deletion needs to be requested or authorized by the current team owner. Exception: ...

  • Why am I seeing an "Invalid payment method for payment intent" error when adding team members?

    Overview If the card payment fails when purchasing an additional member seat for your team, you'll see the following error: Invalid payment method for payment intent This could happen because the c...

  • Why am I seeing a "We are unable to authenticate your payment method" error when adding team members?

    Overview If your card on file uses 3D Secure (3DS), such as Verified by Visa or Mastercard SecureCode, you'll need to go through an additional verification step in order to complete the payment. In...