To access your team settings, hover over Settings () at the bottom left corner, and click Team Settings. Please make sure that the relevant team is selected.
In this article:
Create a new team
To create a new team, please follow the steps in this article: How to create a team
Change the team name and icon
To rename your team, please follow these steps: How to update your team name
To add an icon for your team, please refer to Adding or changing your team icon
Change the team owner
At the moment, it is not possible for you to transfer the ownership of a paid team to a different member on your end. If you need to change your team owner, please reach out to our Support team.
Please note that, for security reasons, this change needs to be requested or authorized by the current team owner.
Add and remove members
To add members to your team, please refer to this article: How to invite team members. Learn more about the available permissions for each role
To remove members, check out Removing team members
Enable/disable domain capture
Domain Capture makes your team more easily accessible to employees that sign up with your company's email domain.
Learn more about consolidating your team's accounts with Domain Capture
To change the role of a team member, check out Assigning and changing roles
Upgrade your team
To upgrade your team to a paid plan, check out this article: How do I upgrade my team?
Please note that a team can only be upgraded by its owner.
To re-upgrade after a cancellation, please follow the steps in this article: How do I reactivate my subscription?
Update your card details
If you need to update your card information, see: How to update your billing information
Download your invoices
Your subscription invoices can be downloaded directly from your Maze account by the team owner or an admin. Invoices are not sent automatically by email.
Learn more about downloading your invoices/receipts
Cancel your subscription
All Maze subscriptions renew automatically either monthly or annually, depending on the billing option you selected when upgrading.
If you want to cancel your paid subscription, please contact our Support team. Learn more here: How do I cancel my subscription?
In order to add an in-product prompt or run a live website test, you need to connect your website to Maze. You’ll do this by installing a unique tracking code that allows Maze to run these features on your website.
Learn more about installing the Maze snippet on your website
The Amplitude integration in Maze allows you to target in-product prompts to specific user groups (i.e. cohorts).
Learn more about the Amplitude integration
The Maze integration for Slack allows you to get real-time updates in a Slack channel of your choice whenever someone completes mazes within a project.
Learn more about the Slack integration
Single Sign-On (SSO) allows your team to authenticate using a single identity provider (IDP) (e.g. Okta, Azure, OneLogin...) for your organization.
Maze offers SSO as a feature for Organization plan customers who require their team members to log into Maze using their own identity provider.
Learn more about setting up SSO for your team
Still need help?
If you have any questions or concerns, please let our Support team know — we'll be happy to help!