You may notice that employees can still create personal accounts in Maze, outside of your team. This may result in company work being scattered across different accounts, without visibility or control from team managers.
Domain capture prevents this situation by making your team discoverable by employees that sign up with your company's email domain.
Who can use this feature
Domain capture is available on all plans.
Enabling domain capture
To enable domain capture, the owner or an admin of the team will need to make your team discoverable. Here's how you do it:
- Make sure the relevant team is selected.
- Hover over Settings (
) at the bottom left corner of the side navigation, and click Team Settings.
- In the 'Team Info' tab, scroll down to the Discoverability section.
- Click Discoverable. This will allow any team members whose email domain matches yours to request access to the team.
Requesting to join a team
During the signup process, Maze will confirm if the new user is using an email address that is associated with your company domain. If so, they'll have the option to request access to the team.
To do so, they'll need to follow these steps:
- Sign up with your company email address via app.maze.co.
- Click on the verification link in your email to verify your account. This step is required to activate your Maze account.
- If Mazes finds any teams associated with your company's email domain, you will see a list of teams you can join.
- Click Request to send an access request. This will send a request to the team owner.
- Click Complete sign-up to finish creating your account.
Managing pending requests
When someone requests to join your team, the team owner receives a notification via email with the subject line "[requester's email] is requesting to join your team".
Clicking the Add to team button on that email will open the team settings. From there, add the requester to the team:
- Scroll until you see the Team Members list.
- If your paid team has any free seats, you’ll see their corresponding email fields under 'Available seat(s)'. If you don't see any available seats, follow the steps to purchase additional seats.
- Enter the email of the person you want to add. If needed, click the drop-down to define their role.
- Click Send invite to send the user an invitation email to join the team.
Once the user accepts the invitation in their email, they'll become a member of the team.
Making your team hidden (invite only)
To go back to manual invites for new members, the owner or an admin of the team needs to disable discoverability:
- Make sure the relevant team is selected.
- Hover over Settings (
) at the bottom left corner of the side navigation, and click Team Settings.
- In the 'Team Info' tab, scroll down to the Discoverability section.
- Click Hidden: invite-only.