When viewing your Clips results, you might see certain errors or warnings. Check out each of those errors to understand what is causing the issue, and what you can do to address it.
- Why am I seeing a “Video file not supported by current browser” error?
- Why am I seeing a "Tester screen is being simulated" warning next to my Clips recordings?
- Why can’t I download certain Clips recordings?
- At the moment, it isn't possible to record hired testers. To use Clips, you must source your own testers.
- Transcripts of the audio or video recordings aren't currently supported. If this is something you'd be interested in, share your feedback with our team!
- Clips are only available in mission blocks at this time.