Lindsey Liss
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Recent activity by Lindsey Liss-
Welcome Screen
The Welcome Screen is the first screen your participants see when they start testing your maze.Every maze includes a Welcome Screen by default. The Welcome Screen presents a message to your testers...
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Why do I see a "Verification failed" error when adding team members?
If your card on file uses 3D Secure (3DS), such as Verified by Visa or Mastercard SecureCode, you'll need to go through an additional verification step in order to complete the payment. In this ste...
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Why am I getting a "Duplicated pages" error when I try to launch my study live?
OverviewWhen you launch an unmoderated study live, we run a final validation check to make sure there are no unexpected issues that could affect your participant experience. If there is an issue, w...
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Thank You Screen
All mazes end with a Thank You Screen. This final screen is a good opportunity to thank your participants for their time and feedback, share any parting information, and link to your website or a d...
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Why am I getting a "Missing page" error when I try to launch my study live?
OverviewWhen you launch an unmoderated study live, we run a final validation check to make sure there are no unexpected issues that could affect your participants' experience. If there is an issue,...
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Why do my testers get stuck on my prototype with interactive components?
For a mission to be successful, the end state of the screen must be exactly matched with what you defined when setting up the success paths. This includes the state of any interactive components pr...
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Why is my maze not loading after importing a Figma prototype?
You may occasionally notice an endless loader on the Get started button of a maze, making it impossible to continue to the test.Larger mazes may take a few moments to load. That said, certain issue...
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Why is the fixed footer not displaying correctly in my maze test?
Figma is a powerful tool that allows you to create responsive designs, but since Maze allows you to test on devices with different screen sizes, you can run into trouble if your prototype isn’t des...
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Why do my interactive components with overrides display the default variant in the results and report?
When using local interactive components, any overrides on those component instances will display as the default variant in the results and report. Due to limitations in the Figma API, any overrides...
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Why do testers see a “This maze cannot be explored right now” error?
Maze displays the prototype exactly as it appears in your Figma file, allowing testers to see any changes immediately. Significant changes to a Figma file linked to a live maze might break the defi...