Figma
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Creating a Maze-ready Figma prototype
To take advantage of the fast and efficient testing provided by Maze, we recommend optimizing your Figma prototype before importing it into Maze. This ensures shorter loading times and decreased pa...
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Why are my testers getting stuck on my prototype with interactive components?
For a mission to be successful, the end state of the screen must be exactly matched with what you defined when setting up the success paths. This includes the state of any interactive components pr...
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Importing a Figma prototype
Collect actionable design and usability insights to build better products. If you use Figma to design and build your prototypes, you can import them into Maze to test your designs with users. Simpl...
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Using Figma's interactive components feature with Maze
Interactive components is a feature developed by Figma that allows users to create interactions between variants in a component set. Please refer to Figma's documentation to learn more. By using in...
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Using the live version of your Figma prototype
When linking a Figma prototype into Maze, you have the option to either display a version of your prototype that will always remain the same after sending the maze live, or a live embed that update...
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Supported permissions for importing and testing Figma prototypes
The supported Figma share permissions depend on whether live prototype embed is enabled on your maze: Without live prototype embed (Standard): Only 'Anyone with a link can view' is supported. Wi...
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Why do I see a "File is too large" warning when importing my Figma prototype?
Overview We use Figma's prototype embed feature when loading Figma prototypes so that your prototypes render exactly as they appear in Figma. This allows you to take advantage of many of their nati...
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Why do I see a "Testers won't be able to load this prototype on mobile" warning when importing my Figma prototype?
Overview We use Figma's prototype embed feature when loading Figma prototypes so that your prototypes render exactly as they appear in Figma. This allows you to take advantage of many of their nati...
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Why do I see a "Large frames" error when importing my Figma prototype?
Overview We use Figma's prototype embed feature when loading Figma prototypes so that your prototypes render exactly as they appear in Figma. This allows you to take advantage of many of their nat...
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Why do I see a "Multiple pages" warning when importing my Figma prototype?
Overview We use Figma's prototype embed feature when loading Figma prototypes so that your prototypes render exactly as they appear in Figma. This allows you to take advantage of many of their nati...
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Why do I see a "Missing screens or interactions" error when importing my Figma prototype?
Overview For the prototypes in your tests to be functional, the starting screen needs to have at least one interaction/hotspot leading to a different screen. Otherwise, your testers wouldn't have a...
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Why do I see a "Restricted Figma file" or a "The prototype is not available" error when importing my Figma prototype?
If the permissions for your Figma prototype and file are not set to Anyone with the link [can view], the prototype won’t be able to load, either when previewing it in Maze or when your testers go t...
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Why am I getting a "Missing page" error when I try to launch my maze live?
Overview When you launch a maze live, we run one last validation check to make sure that the test doesn't have any unexpected issues that might impact your tester experience. If there is an issue, ...
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Why do I see a “Linking prototype failed, something went wrong” error?
This error message appears when Figma doesn’t give Maze permission to link a prototype.If you're seeing this error: Please ensure that the Figma account that is connected to Maze has permission to ...
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Why is my maze not loading after importing a Figma prototype?
If your Figma prototype is restricted to specific groups/people, only that internal audience will be able to open the maze using the browser where they’re authenticated into Figma. For instance, if...
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Why is the fixed footer not displaying correctly in my maze test?
Problem Figma is a powerful tool that allows you to create responsive designs, but since Maze allows you to test on devices with different screen sizes, you can run into trouble if your prototype i...
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Why are hovers and other triggers not recorded in my heatmap?
You'll only see a heatmap for state changes triggered by a click. If you're using hover, drag, or other triggers in your prototypes, you'll notice that those interactions are not visible in the hea...
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Why are my interactive components with overrides displaying the default variant in the results and report?
When using local interactive components, any overrides on those component instances will display as the default variant in the results and report. Due to limitations in the Figma API, any overrides...