Figma
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Creating a dedicated file to test Figma prototypes in Maze
When you import your prototype into Maze, all frames and pages within that file have to be loaded and processed. This might cause importing issues, or make your prototype slow to load and respond f...
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Importing a Figma prototype
Collect actionable design and usability insights to build better products. If you use Figma to design and build your prototypes, you can import them into Maze to test your designs with users. In t...
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Support for large files using the Maze plugin in Figma
The Maze plugin in Figma makes it faster and more reliable to import very large Figma files into Maze. Who can use this feature Users on all plans can install and use the Maze plugin in Figma. You...
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Using Figma's interactive components feature with Maze
Interactive components is a feature developed by Figma that allows users to create interactions between variants in a component set. Please refer to Figma's documentation to learn more. By using in...
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Supported permissions for importing and testing Figma prototypes
When importing your prototype, Figma requires access to your entire file in order to load the prototype. This means that you must set the permissions for your Figma file to Anyone with the link can...
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Which Figma interaction triggers are supported in Maze?
Generally, the different Figma prototype triggers should work when setting up paths and previewing/testing prototypes, as long as they result in a screen or overlay transition. However, because cli...
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Why is my Figma prototype not loading in the prototype preview in Safari?
Due to an ongoing issue, Figma prototypes may occasionally not load in the prototype preview when using Safari. If you believe you've been affected by this issue, please let our Support team know. ...
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Why do I see a "File is too large" warning when importing my Figma prototype?
Overview We use Figma's prototype embed feature when loading Figma prototypes so that your prototypes render exactly as they appear in Figma. This allows you to take advantage of many of their nati...
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Why do I see a "Testers won't be able to load this prototype on mobile" warning when importing my Figma prototype?
We use Figma's prototype embed feature when loading Figma prototypes so that your prototypes render exactly as they appear in Figma. This allows you to take advantage of many of their native featur...
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Why do I see a "Large frames" error when importing my Figma prototype?
Overview We use Figma's prototype embed feature when loading Figma prototypes so that your prototypes render exactly as they appear in Figma. This allows you to take advantage of many of their nat...
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Why do I see a "Multiple pages" warning when importing my Figma prototype?
Overview We use Figma's prototype embed feature when loading Figma prototypes so that your prototypes render exactly as they appear in Figma. This allows you to take advantage of many of their nati...
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Why do I see a "Your prototype needs at least two frames" error when importing my Figma prototype?
For the prototypes in your tests to be functional, the starting screen needs to have at least one interaction/hotspot leading to a different screen. Otherwise, your testers wouldn't have a way of n...
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Why do I see a "Restricted Figma file" or a "The prototype is not available" error when importing my Figma prototype?
If the permissions for your Figma prototype and file are not set to Anyone with the link [can view], the prototype won’t be able to load, either when previewing it in Maze or when your testers go t...
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Why am I getting a "Missing page" error when I try to launch my maze live?
Overview When you launch a maze live, we run one last validation check to make sure that the test doesn't have any unexpected issues that might impact your tester experience. If there is an issue, ...
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Why do I see a “Linking prototype failed, something went wrong” error?
This error message appears when Figma doesn’t give Maze permission to link a prototype.If you're seeing this error: Please ensure that the Figma account that is connected to Maze has permission to ...
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Why do my testers get stuck on my prototype with interactive components?
For a mission to be successful, the end state of the screen must be exactly matched with what you defined when setting up the success paths. This includes the state of any interactive components pr...
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Why is my maze not loading after importing a Figma prototype?
You may occasionally notice an endless loader on the Get started button of a maze, making it impossible to continue to the test. While larger mazes may take a few moments to load, you should also k...
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Why is the fixed footer not displaying correctly in my maze test?
Figma is a powerful tool that allows you to create responsive designs, but since Maze allows you to test on devices with different screen sizes, you can run into trouble if your prototype isn’t des...
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Why do my interactive components with overrides display the default variant in the results and report?
When using local interactive components, any overrides on those component instances will display as the default variant in the results and report. Due to limitations in the Figma API, any overrides...
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Why do testers see a “This maze cannot be explored right now” error?
Maze displays the prototype exactly as it appears in your Figma file, allowing testers to see any changes immediately. Significant changes to a Figma file linked to a live maze might break the defi...