Reach

Drive stronger relationships with your own centralized database of high-quality testers. Reach is Maze's tester management tool where you can build and manage a database of testers, create segments...

At the moment, there isn't a way to directly recruit Reach participants within Maze. If you don't have the desired list of contacts within a third-party tool yet, you will need to manually source t...

To get started with Reach, you need to import participants from other platforms such as Google Sheets, Notion, Mailchimp, or local spreadsheets such as Excel or Numbers. This article lists some res...

Reach is Maze's tester management tool. You can use it to build and manage a database of testers, create segments, and send targeted campaigns with Mazes. This article will walk you through how to ...

Reach is Maze's tester management tool. You can use it to build and manage a database of testers, create segments, and send targeted campaigns with Mazes. Once you've added your contacts, you can e...

Add, edit, and manage filterable tags in your Reach database to make navigating your database easier and more efficient. Tags allow you to easily identify and organize your contacts. Create a tag T...

Segments are saved filtered views that allow you to target specific tester groups more quickly and precisely in your Reach database. In this article: Limits Applying a filter Creating a new segmen...

With Reach, you can send mazes as campaigns directly to the segments you've created. This article shows you how to set up your campaigns and, if you're on the Organization plan, use a custom email ...

Maze metrics are stats collected from maze tests during the course of your Reach campaigns. You can use these metrics to understand the behavior of your participants, segment your data, and better ...

If your team is on the Organization plan, you have the option to send Reach campaigns from a custom email domain owned by you, instead of the @mazetesting.com default.  In this article: Adding a n...

Maze follows best practices to improve the delivery of emails sent from Reach campaigns. Notably, we use secure delivery methods to reduce the risk of our emails getting marked as spam by mistake. ...

Deleting a participant will permanently remove their profile in your Reach database, and their maze results records. Deleting Reach participants can't be reversed. To restore deleted participants, ...