• Manually collecting emails to use on Reach campaigns

    At the moment, there isn't a way to directly recruit Reach participants within Maze. If you don't have the desired list of contacts within a third-party tool yet, you will need to manually source t...

  • Exporting a CSV from various tools to populate your Reach database

    To get started with Reach, you need to import testers from other systems such as Google Sheets, Notion, Mailchimp, or local spreadsheets from Excel or Numbers. We've gathered some resources here to...

  • Importing your contacts into Reach

    Reach is Maze's tester management tool. You can use it to build and manage a database of testers, create segments, and send targeted campaigns with Mazes. This article will walk you through how to ...

  • Editing your Reach database

    Reach is Maze's tester management tool. You can use it to build and manage a database of testers, create segments, and send targeted campaigns with Mazes. Once you've added your contacts, you can e...

  • Tagging in Reach

    Add, edit, and manage filterable tags in your Reach database to make navigating your database easier and more efficient. Tags allow you to easily identify and organize your contacts. Create a tag T...

  • Filters & Segments in Reach

    Segments are saved filtered views that allow you to target specific tester groups more quickly and precisely in your Reach database. In this article: Limits Applying a filter Creating a new segmen...

  • Managing campaigns in Reach

    With Reach, you can send mazes as campaigns directly to the segments you've created. This article shows you how to set up your campaigns and, if you're on the Organization plan, use a custom email ...

  • Maze metrics in Reach

    Maze metrics are stats collected from maze tests during the course of your Reach campaigns. You can use these metrics to understand the behavior of your participants, segment your data, and better ...

  • Setting up a custom email domain in Reach

    If your team is on the Organization plan, you have the option to send Reach campaigns from a custom email domain owned by you, instead of the @mazetesting.com default.  In this article: Adding a n...

  • Deliverability and engagement of Reach campaigns

    Maze follows best practices to improve the delivery of emails sent from Reach campaigns. Notably, we use secure delivery methods to reduce the risk of our emails getting marked as spam by mistake. ...

  • Deleting participants from your Reach database

    Deleting a participant will permanently remove their profile in your Reach database, and their maze results records. Deleting Reach participants can't be reversed. To restore deleted participants, ...