• Downloading your invoices/receipts

    Your subscription invoices can be downloaded directly from your Maze account by the team owner or an admin. In this article: Before you start How to download subscription receipts Edit invoice det...

  • Updating your card and billing address

    If you need to update the card details or billing address used for your purchases on Maze, follow the guidance in this article. Once complete, all future subscription charges for your account will ...

  • Removing unused seats

    If you've purchased additional seats for members, simply removing a member will keep the seat open. This means that you'll still be charged for that seat in your upcoming billing. To fully remove a...

  • Can I pause my subscription?

    It isn't possible to temporarily pause your paid subscription. That said, if you won't be needing Maze for a while, you can cancel your paid plan. When you're ready to jump back in, it is possible ...

  • How do I cancel my subscription?

    All Maze subscriptions renew automatically either monthly or annually, depending on the billing option you selected when upgrading to a paid subscription. To stop the automatic renewal and cancel y...

  • How do I reactivate my subscription?

    After canceling a paid subscription, your team will become inactive. This means that all features and projects' data will be locked. This is also the case if the subscription is automatically termi...