• Downloading your invoices/receipts

    Your subscription invoices can easily be downloaded directly from your Maze account. In this article: Before you start How to download subscription receipts Edit invoice details How to obtain rece...

  • Updating your card and billing address

    Follow these steps if you need to update the card or billing address used for your purchases on Maze. Once complete, all future subscription charges for your account will be billed to the card on f...

  • Removing unused seats

    If you've purchased additional seats for members, simply removing a member will keep the seat open. This means that you'll still be charged for that seat in your upcoming billing. To fully remove a...

  • Can I pause my subscription?

    It isn't possible to temporarily pause your paid subscription. That said, if you won't be needing Maze for a while, you can cancel your paid plan. When you're ready to jump back in, it is possible ...

  • How do I cancel my subscription?

    All Maze subscriptions renew automatically either monthly or annually, depending on the billing option you selected when upgrading to a paid subscription. If you want to cancel your paid subscripti...

  • How do I reactivate my subscription?

    After canceling a paid subscription, your team will become inactive. This means that all features and projects' data will be locked. This is also the case if the subscription is automatically termi...