Lindsey Liss
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Articles
Recent activity by Lindsey Liss-
Understanding your live website test results
As testers complete your live maze, you'll start seeing insights in the Results dashboard. The results for your live website testing blocks are displayed in three sections: Usability metrics Missi...
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Tagging in Reach
Add, edit, and manage filterable tags in your Reach database to make navigating your database easier and more efficient. Tags allow you to easily identify and organize your contacts. Create a tag T...
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Where can I find the metadata for SSO setup?
Setting up SSO in Maze is an entirely self-service process initiated through your Maze team settings. As you go along, you'll get automatic access to the metadata that is relevant to your specific ...
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Why do I see an "Email already used" error when updating my email address?
When updating your email address in your personal settings, you may run into the following error: Your information hasn’t been updated: Email already used This happens if you’ve entered an email a...
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Interacting with tests where Clips are enabled
Maze Clips allow you to capture audio, video, and screen recordings of asynchronous user tests, without having to schedule and run live moderated research sessions.This article walks you through wh...
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How do I reactivate my subscription?
After canceling a paid subscription, your team will become inactive. This means that all features and projects' data will be locked. This is also the case if the subscription is automatically termi...
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Why do I see an "Unexpected error"?
On rare occasions, Maze might run into an unforeseen issue. Because of its unexpected nature, there are many potential causes for this issue. In these cases, you will see a screen with the error: "...
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How to change the name of your maze
By default, new mazes are named sequentially: the first maze in a project is automatically named "New maze 1", followed by "New maze 2", and so on.You can change these default names anytime, both b...
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Best practices for writing tasks and descriptions
A mission is a task (i.e. a prototype or a website test) that your participants have to complete. To create a mission, you have to define the task, a description, and the expected path(s) inside th...
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Buying credit bundles for recruiting participants
Credits are the currency used on Maze to recruit panel participants. Each panel response has a credit value, which varies depending on the study type and the targeting criteria.You can buy credits ...