Clips
Capture short audio, video, and screen recordings of asynchronous user tests
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Enabling Clips on a draft maze
Maze Clips are the easiest way to capture audio, video, and screen recordings of asynchronous user tests, without having to schedule and run live moderated research sessions. This article walks you...
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Interacting with tests where Clips are enabled
Maze Clips are the easiest way to capture audio, video, and screen recordings of asynchronous user tests, without having to schedule and run live moderated research sessions. This article walks you...
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Finding Clips data in the results dashboard
Maze Clips are the easiest way to capture audio, video, and screen recordings of asynchronous user tests, without having to schedule and run live moderated research sessions. This article walks you...
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Exporting Clips recordings
Maze Clips are the easiest way to capture audio, video, and screen recordings of asynchronous user tests, without having to schedule and run live moderated research sessions. It is possible to view...
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Why can’t I download certain Clips recordings?
Overview When exporting individual Clips recordings, you might notice that the download and fullscreen options are not available for users who took the test on a mobile device, or who did not enabl...
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Why am I seeing a "Tester screen is being simulated" warning next to my Clips recordings?
Interacting with Clips on mobile devices Screen recording is not supported on mobile devices. As a result, Maze detects when your testers are using a mobile device, and skips testing for those user...
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Why am I seeing a “Video file not supported by current browser” error?
Overview Clips recorded in Chrome, Firefox, or Edge are saved in .webm format, which is not supported by Safari. As a result, when using Safari to view recordings made in these browsers, you will s...
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Why can't I record my screen when using Clips in Chrome?
Problem Before taking a maze test that includes session recordings (Clips), Chrome users will see three options when enabling screen sharing: Entire screen, Window, or Chrome Tab. If using Chrome ...