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Stopping your maze from collecting new results

  • Updated

Stop participants’ access to the maze once you’ve finished testing, or hit the limit of participants you want to test with. This option also comes in handy if you need to temporarily suspend testing while you analyze the results.

In this article:

What happens when I stop collecting new results?

When you stop collecting results:

  • Sharing options are disabled. The Share page will display the following message:
Share option disabled for stopped maze. Please start the maze to enable sharing.
  • Active hired tester orders are stopped, and unused credits are returned to your credit balance.
  • Active prompts are stopped, and no longer appear on your website.
  • Testers can no longer open the maze link. Instead, they’ll see the following message:
Study not available
The researcher has stopped collecting responses for this study.

Stop collecting new results

To pause or stop collecting results within a maze:

  1. Open the live maze you want to stop collecting responses for.

  2. Click the Settings icon in the top right corner of the maze.

  3. Click Stop collecting responses.

Start collecting results again

To collect new results again:

  1. Open the project and live maze where you want to restart collecting the results.
  2. Click the Settings icon in the top right corner of the maze.
  3. Click Resume collecting responses.

Is there a limit to the number of responses my maze can receive?

Mazes with a very large number of responses may experience performance issues when viewing results and/or reports. In these cases, we recommend downloading your results data to get the best experience.

If you receive over 500 responses, you’ll start seeing a warning on app.maze.co:

500+ answers collected
Your maze has received more than 500 answers. This maze will stop after collecting 2000 answers.

Mazes that exceed 2000 responses will automatically stop collecting results. Participants can no longer open the maze link and they’ll see the following message instead:

This maze is no longer available
Sorry, this maze has been archived by its owner and is no longer available for testing

Is it possible to stop collecting results after a certain number of responses?

At the moment, it’s not possible to stop the testing automatically after reaching a pre-defined limit of responses or time.

If this is something you’d be interested in, please let us know!

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