It’s often helpful to refine the results data to help answer specific questions. Filters allow you to narrow down your results data based on participant metadata or by block answer/outcome.
In this article:
Who can use this feature
Results filtering is available on the Team and Organization plans.
Apply filters
Please note:
- Filters work at the user level, not at the team level. That means that a filter is only visible to the individual user who applied it.
- Applied filters can’t be saved for later. Refreshing or moving away from the page will remove any applied filters.
To apply a filter to your results:
- Open your Results dashboard.
- At the top of the results data, click Add filters.
- Select either ‘Participant metadata’ or a block in the Where field. Please note that certain block types can’t be used to filter by outcome. Learn more
- To select an additional filter, click + Add filter. This will create an AND condition for your filter. Currently it isn’t possible to add OR conditions.
- When you’re ready to view the filtered results, click Apply filters.
Remove filters
To remove a filter you’ve previously applied:
- At the top of the results data, click Edit filters.
- Click the Delete () icon next to the selected block.
- Click Apply filters.
Filter options
You can filter by participant metadata or by block answer/outcome.
Please note that certain block types can’t be used to filter.
Participant metadata
You can filter by the following participant metadata:
Device and browser
- Browser
- Browser version
- Device type
- Device manufacturer
- Model
- OS
Identifiers
- Language
- Participant ID
Session details
- Duration
- Recruitment method
- Study completion
- Start date
At the moment, it isn’t possible to use custom metadata as a filtering option.
Prototype Test
Prototype test filters allow you to filter by outcome. The outcome options will look slightly different depending on whether the task was set up using success paths, or screen-based success.
If you’ve defined a success screen for your prototype:
- Didn’t succeed: The participant didn’t reach any of the final screens you specified.
- Succeeded: The participant completed the task by reaching one of the final screens you specified.
- Misclicked: During the test, the participant clicked/tapped outside a clickable area (i.e. hotspot). In a live product, a misclick would have taken the user to an “incorrect” page.
If you’ve defined specific success paths:
- Didn’t succeed: The participant didn’t reach the last screen of any of the paths you’ve set.
- Succeeded directly: The participant completed the task via an expected path.
- Succeeded indirectly: The participant completed the task via an unexpected path, but still reached the final screen.
- Took a specific path
- Misclicked: During the test, the participant clicked/tapped outside a clickable area (i.e. hotspot). In a live product, a misclick would have taken the user to an “incorrect” page.
Yes/No
Yes/No block filters allow you to see only responses from testers who selected either “Yes” or “No” to a specific question.
Opinion Scale
Opinion Scale block filters allow you to filter responses within a range—e.g. only see responses from testers who answered between 1 and 2.
Multiple Choice
Multiple Choice block filters allow you to filter either by a single choice, or by a combination of choices.
Open Question
Open Question block filters give you the option to filter responses that
- Contain or don’t contain a specific text string
- Are associated with a specific sentiment (Positive, Negative, or Neutral)
- Have been skipped
Blocks that can’t be used to filter
Results filtering isn’t available for the following blocks:
- Website Test
- Free Explore Prototype Test
- Tree Testing
- Card Sort
- Context Screen
- 5-Second Test
- Legal Block
- Welcome and Thank you Screens
These blocks are disabled in the filters list with the following message:
This block doesn’t support filters