When you've completed testing, or hit the limit of participants you want to test with, you can close access to the maze, or temporarily suspend testing while you analyze the results.
In this article:
- What happens when I stop recording new results?
- Stop recording new results
- Start collecting results again
- Is there a limit to the number of responses my maze can receive?
- Is it possible to stop collecting results after a certain amount of responses and/or time?
What happens when I stop recording new results?
When you stop collecting results:
-
Sharing options are disabled. The Share page will display the following message:
Share option disabled for stopped maze. Please start the maze to enable sharing.
- Active hired tester orders are stopped, and unused credits are returned to your credit balance.
- Active prompts are stopped, and no longer appear on your website.
Testers can no longer open the maze link. Instead, they will see the following message:
This maze is no longer available
Sorry, this maze has been archived by its owner and is no longer available for testing
Stop recording new results
To pause or stop recording results within a maze:
- Open the live maze you want to stop recording.
- Click the Settings icon (
) in the top right corner of the maze.
- Click Stop recording.
Start collecting results again
To record new results again:
- Open the project and live maze where you want to restart collecting the results.
- Click the Settings icon (
) in the top right corner of the maze.
- Click Restart recording.
Is there a limit to the number of responses my maze can receive?
Mazes with a very large number of responses may experience performance issues when viewing results and/or reports.
Mazes that exceed 2000 responses will automatically stop collecting results.
If you receive over 500 responses, you will start seeing a warning:
500+ answers collected Your maze has received more than 500 answers. This maze will stop after collecting 2000 answers.
In these cases, we recommend downloading your results data to get the best experience.
Is it possible to stop collecting results after a certain number of responses?
At the moment, it's not possible to stop the testing automatically after reaching a pre-defined limit of responses or time period.
If this is something you'd be interested in, please let us know!