Segments are saved filtered views that allow you to target specific tester groups more quickly and precisely in your Reach database.
Applying a filter
Click the Filter button to filter down the list of testers. Available filters include:
- Status
- Last contacted
- Mazes sent
- Mazes started
- Mazes completed
- Response rate
- Completion rate
- [column name]
Creating a new segment
Once you've applied a filter, you can save it as a segment:
- In the filtered view, click Save filters.
- Enter a name for the new segment.
- Click Create Segment.
The new segment will now be available in the Segments list on the left side panel.
After creating your first segment, you are ready to start sending out campaigns.
Renaming a segment
To rename a segment:
- Open the segment and click the More menu (
) to the right of the segment name. - Click Rename segment.
- Enter the new name for the segment and click Save.
Deleting a segment
To delete a segment:
- Open the segment and click the More menu () to the right of the segment name.
- Click Delete segment.
- Confirm by clicking Delete.
Deleting a segment does not delete the tester entries contained in it.
Still need help?
If you still have any questions or concerns, please let our Support team know — we'll be happy to help!