Importing your contacts into Reach

Reach is Maze's tester management tool where you can build and manage a database of testers, and create segments to save and directly send mazes as targeted campaigns.

In this article:

• Limits
• Import your contacts CSV
• Import additional contacts & editing your database
• Manually import a contact into Maze

Limits

• Users on the Professional plan can import up to 1000 participants.
• There is no limit for teams on the Organization plan.

Import your contacts CSV

Once you have a CSV with your contacts, you can import it into Reach. Here's how you do it:

1. Log in to your account in app.maze.co and ensure you have selected the relevant team.
2. In the navigation panel on the left side, open the Tester database.
   
   
3. Click Import .csv.
   
4. Select the file to upload, and click Open.
   
   
5. Select which columns in the CSV to import using the checkboxes, and match them with the appropriate Reach field type. Supported field types include:
   • Text
   • Numeric
   • Percentage
   • Boolean
   • Email
   • Date with time
   • Date
6. Once you're done, click Review import to see a preview of the imported data.
   
7. If everything looks good, click Continue to confirm the submission. 
   

You will be taken back to the Tester Database, where you will see all testers already imported into Maze. Clicking each entry will open the tester profile. Here you can see more information about the tester, edit details, and delete that individual tester.

After importing your first contacts, you are ready to start building segments and send out campaigns.

Import additional contacts & edit your database

After the initial import, repeat the steps to import a new CSV file to perform the following bulk/mass actions:

• Add participants in bulk
• Add new columns to your database
• Edit participants in bulk

Learn more here: Adding, editing, and deleting participants from your Reach database

Manually import a contact into Maze

After the first CSV import, you also have the option to add one-off contacts to your Reach database:

1. Log in to your account in app.maze.co. 
2. In the navigation panel on the left side, open the Tester database.
3. Click Add participants, and select Manually add from the drop-down.
4. In the 'Create participant' modal, fill out the Reach fields.
5. When you're ready, click Add participant.

Still need help?

If you have any questions or concerns, please let our Support team know — we'll be happy to help!