With Reach, you can send mazes as campaigns directly to the segments you've created. You can do this in two ways:
In this article, you will also learn how to customize your campaigns and, if you're on the Organization plan, use a custom email domain in your campaigns.
Currently, you can send mazes to segments with a maximum of 1000 testers per campaign.
Customizing your campaign
The aspects of your campaigns that you can customize include:
- Subject line: This is what testers will see in their inbox. Make it short, snappy, and attention-grabbing for better responses. It is automatically preset to "Help us test our new feature"
- Sender name: Adjust who you would like recipients to see this is from. It is automatically preset to "Hello from [your name]'s [your team name]"
- Recipients: Select the Reach segment you would like to send this maze to.
- Sender email: Reach emails will, by default, be sent from a @mazetesting.com email address. If you're on the Organization plan and would like to set up a custom email domain to appear as the sender, read the section Sending from a custom email domain below.
- Reply to: If recipients reply to this email, who would you like to receive the reply? If this is not set, your testers will not be able to reply to you.
- E-mail: Customize the email body to fit your brand, and share more information about the test.
- Attached maze: Select the maze you want to send out to be tested.
- Signature: Optional. Hide or show a signature in your email. You can include an optional profile image, as well as the name and a second line for the sender.
Sending a campaign to a segment from Reach
- Open the segment you would like to send a campaign to.
- Click Send maze in the top right.
- Fill out the form to customize your campaign before sending it.
- When you're ready, click Next: Review.
- Confirm all the details, optionally click Send test to receive a test email, and when you're ready, click Send email.
Sending a campaign to a segment from your maze results page
- Open the maze you would like to test and send it live.
- Once live, you'll see three options to invite testers to your maze. To send your maze directly to a Reach segment, click Send Reach campaign and you'll see the campaign modal appear.
- Fill out the form to customize your campaign before sending it.
- When you're ready, click Next: Review.
- Confirm all the details, optionally click Send test to receive a test email, and when you're ready, click Send email.
Using a custom email domain in your campaigns (Organization plan only)
If your team is on the Organization plan, you have the option to send Reach campaigns from a custom email domain owned by you, instead of the @mazetesting.com default.
To send campaigns from a custom email domain:
- In the campaign modal, click the email domain under Send from.
- Select your custom domain from the dropdown.
- Click Add domain to be taken to your Campaign Settings to set up a custom domain.
To learn how to set up a custom email domain, please check out this article: Setting up a custom email domain in Reach
Still need help?
If you still have any questions or concerns, please let our Support team know — we'll be happy to help!