As testers complete your maze, you'll start seeing insights on the Results dashboard.
In this article:
Sentiment (Team and Organization plans only)
Select the Open Question block to see an analysis of the collective sentiment across all responses, split into Positive, Neutral, or Negative.
Themes (Team and Organization plans only)
Themes enable you to label responses to an Open Question question block, helping you identify recurring patterns across results.
Responses (all plans)
Scroll down on the Results page to see AI-generated summaries for each tester's response on the block.
Click View conversation under each summary to see the exact answers to the initial and follow-up questions.
Use the sentiment dropdown if you need to override the AI-attributed sentiment of an individual response.
Flagging follow-up questions and results
If you’re not happy with the AI-generated follow-up questions, summary, or sentiment analysis for a specific answer, you can report it.
These reports help our team to further refine the model. This way, the follow-up questions become more relevant, and the summaries more accurate and concise.
To report an issue with the AI-generated content of the block:
- Open the More menu (•••) next to each answer.
- Select Report from the drop-down.
- Select your reason for reporting.
- If possible, add more details about why you’re reporting the AI-generated questions and/or results. This will help our team better understand the issue, and train the model accordingly.
For Simple Inputs, you'll see a list with each individual response.
Filter your results
When reviewing your results, it can be helpful to refine the data you're seeing to help you answer specific questions. Filters allow you to narrow down your results data based on responses to specific blocks.
Maze reports make it easy to analyze, share, and present your results data. Reports are automatically generated for every live maze tested with at least one tester.
Export your results
To export your results data, open the More menu (•••) and click Export as CSV file or Export as image.